1. General
This privacy policy sets out the policies and practices of OnDemandIQ ("ODIQ") regarding the collection, use, sharing, and protection of your personal information. ODIQ may update or change this policy from time to time, and such changes will be posted on ODIQ’s website.

2. Collection of Your Personal Information
ODIQ collects personal information to carry on its business, including sales, provision, registration, and advertising of its products, events, and services. Personal information may be collected when you:

• purchase a product from ODIQ;

• subscribe or register for ODIQ services;

• inquire about products, events, or services;

• contact ODIQ via phone, email, or in person;

• use ODIQ’s products or services;

• attend ODIQ events;

• take part in market research or surveys;

• use ODIQ online portals.

3. Types of Personal Data Collected
To support its business operations, ODIQ collects information including but not limited to:

• your name;

• email address(es);

• contact number(s);

• company name, industry, telephone numbers, and addresses;

• correspondence you send to ODIQ and records of your communications.

In addition, ODIQ may automatically collect communication data such as telephone numbers, email addresses, dates, durations, times, and costs of communications for services provided by ODIQ and its affiliates, partners, or industry associations.

4. Use of Your Personal Information
ODIQ may use and analyze your personal data for purposes including but not limited to:

• daily operation of services provided to customers;

• processing orders and providing information about purchased products, events, and services;

• keeping you informed about ODIQ’s latest offerings;

• marketing ODIQ’s products, events, and services as well as those offered by affiliates, partners, clients, and industry associations;

• assisting you with enquiries;

• billing for products, events, or services;

• contacting you when necessary.

5. Withdrawing Your Consent

• Your consent for the collection, use, and disclosure of your personal data remains valid until withdrawn in writing. You may withdraw consent by submitting a written request or emailing our Data Protection Officer.

• ODIQ will process your request within a reasonable time, typically within ten (10) business days, and inform you of any consequences of withdrawing consent.

• Depending on your request, ODIQ may not be able to continue providing goods or services and will notify you accordingly.

• Withdrawal of consent does not affect ODIQ’s right to collect, use, or disclose personal data without consent where permitted by law.

6. Access to and Correction of Personal Data

• You may request access to or correction of your personal data by submitting a written or email request to our Data Protection Officer.

• A reasonable fee may apply for access requests, which will be communicated before processing.

• ODIQ aims to respond to access requests as soon as reasonably possible, generally within 30 days. If unable to comply, we will inform you of the reasons and expected timeframe.

• Correction requests will also be addressed promptly, generally within 10 days. ODIQ will inform you if the correction cannot be made and the reasons why.

• Access and correction requests will not be approved in specific cases including:

  • opinion data kept solely for evaluation;

  • examination scripts or results before release;

  • data related to beneficiaries of private trusts or arbitration proceedings;

  • documents related to ongoing prosecutions;

  • personal data subject to legal privilege;

  • confidential commercial information;

  • data collected without consent under legal exemptions;

  • repetitive, unreasonable, or frivolous requests;

  • data that could threaten safety or reveal another individual’s data.

7. Retention of Personal Data
ODIQ retains personal data only as long as necessary for business purposes or to meet statutory or contractual obligations, including for investigation, detection, and prosecution of crimes. Personal data will be securely destroyed when no longer required.

8. Disclosure and Sharing of Personal Data
ODIQ keeps your personal data confidential but may disclose it to:

• ODIQ subsidiary websites;

• contractors, agents, or suppliers involved in delivering products and services;

• third-party service providers supporting business operations (e.g., administrative, telecommunications, payment services);

• law enforcement, government, regulatory bodies, or courts as required by law;

• any other parties as required by law or regulatory guidelines.

9. Security of Personal Data
ODIQ implements adequate security measures to protect your personal information from unauthorized access, accidental loss, or destruction.

10. Privacy Policy Publication
This Privacy Policy may be updated periodically. Any changes will be posted on the ODIQ website at https://ondemandiq.com/ODIQ_Privacy_Policy.pdf. The most current version posted on the website supersedes any previous versions.

11. Data Protection Officer Contact
For enquiries, feedback, or requests related to personal data protection, please contact:

Attention: Anthony Dobson / Data Protection Officer
Email: info@ondemandiq.com
Please include the content of your query, feedback, or request.

The ultimate responsibility for ensuring health and safety rests with the CEO. The Senior Management Team (SMT) shares this responsibility by providing leadership and ensuring that health and safety considerations are integrated into all business decisions. The SMT will allocate the necessary resources to support effective health and safety management.

OnDemandIQ will strive to:

• Maintain a working environment that safeguards the physical and mental well-being of all employees and partners.

• Communicate this policy clearly to everyone involved with the company.

• Ensure safe and secure access to workspaces and safe practices in all operational activities.

• Provide appropriate training, information, and supervision to enable safe work.

• Identify and manage risks related to materials, processes, and work methods that could cause harm.

• Support the availability of adequate first aid and wellness resources.

• Investigate any incidents thoroughly and take corrective measures to prevent recurrence.

• Implement emergency preparedness, including fire safety procedures.

• Encourage ongoing dialogue and involvement in health and safety matters across all levels of the company.

We are dedicated to continuous improvement in health and safety performance and rely on every individual to take responsibility for their own safety and that of their colleagues.

This policy is accessible to all employees, contractors, and stakeholders through our internal communications and will be reviewed regularly to ensure it remains relevant and effective.

OnDemandIQ recognises that its business activities may have an impact on the environment. We are committed to embedding environmental awareness into our company culture and operations to reduce our environmental footprint.

Our key environmental objectives are to prevent environmental harm, comply with all relevant environmental legislation, and continually improve our environmental performance. This includes minimising waste production and ensuring that all waste is handled and disposed of responsibly. We actively seek to reduce our energy consumption and promote sustainable use of resources. Recycling and the use of recycled materials are encouraged wherever possible.

OnDemandIQ is dedicated to communicating this Environmental Policy clearly to all employees and stakeholders, ensuring everyone understands their role in supporting these goals. We provide leadership by fostering environmental responsibility throughout the organisation.

This policy is made available to all employees and stakeholders and is regularly reviewed to ensure ongoing relevance and effectiveness.

In support of this policy, OnDemandIQ commits to comply with the Environmental Protection Act 1990 (or the equivalent applicable in our operating jurisdiction), adhering to all its requirements and guidelines to safeguard the environment.

1. Purpose

To protect the confidentiality, integrity, and availability of all ODIQ data and systems related to streaming insights, talent evaluation, and advertising analytics.

2. Scope

Applies to all employees, contractors, and partners accessing ODIQ systems or data.

3. Responsibilities

• Leadership: Ensure policy enforcement and resource allocation.

• Employees: Follow security practices and report issues.

• IT Team: Maintain security controls and monitor systems.

4. Access Control

• Role-based access with least privilege.

• Strong passwords and multi-factor authentication required.

• Regular access reviews.

5. Data Protection

• Classify and encrypt all sensitive and client data.

• Compliance with GDPR, CCPA, and relevant laws.

6. Network & System Security

• Use firewalls, antivirus, patch updates, and VPN for remote access.

7. Physical Security

• Restricted access to office and hardware.

• Secure storage of devices containing sensitive data.

8. Incident Reporting

• Immediate reporting of security incidents to IT or Data Protection Officer.

• Follow-up with investigation and resolution.

9. Training & Awareness

• Regular security training for all staff.

10. Third-Party Security

• Vendors must comply with ODIQ security standards and confidentiality agreements.

11. Policy Review

• Annual reviews and updates as needed.